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Showing posts with label Kuala Lumpur International Airport (KLIA). Show all posts
Showing posts with label Kuala Lumpur International Airport (KLIA). Show all posts

Monday, December 16, 2024

Jet-set thieves give the slip

 

Caught in the act: A suspect being detained on a local commercial flight for theft recently. — Courtesy photograph


Mid-air heists see cash, jewellery stolen from unwary passengers

PETALING JAYA: Commercial airlines are becoming a hot spot for jet-setting thieves who orchestrate mid-air heists on unsuspecting passengers.

Two weeks ago, two Chinese nationals were fined a total of RM5,700 by the Balik Pulau Magistrates’ Court for stealing over RM5,500 from two Malaysians during a flight from Penang to Kuala Lumpur.

This incident is the latest in a series of thefts that have occurred onboard commercial airlines recently.

On Oct 26 this year, The Star reported the arrest of a 49-year-old man from mainland China on suspicion of stealing more than HK$4,300 (RM2,430) from two passengers during a flight from Malaysia to Hong Kong.

ALSO READ: 267 inflight missing item reports lodged at KLIA since 2022 

Recently, during a flight from Penang to Kuala Lumpur, a male suspect was caught red-handed stealing RM3,000 cash belonging to another passenger.

Apprehended on board, the perpetrator was handed over to the authorities upon landing.

Most of these thefts have gone unreported, as most victims do not realise they have been robbed until long after they have disembarked the aircraft.

On Dec 4, the Hong Kong security chief revealed that thefts on board aircraft bound for Hong Kong almost doubled this year.

According to government data, a total of 169 reports were lodged in the first 10 months of 2024 against 92 recorded in the whole of last year.

What was stolen was mostly cash in various currencies, expensive jewellery, luxury watches and credit cards totalling about HK$4.32mil (RM2.46mil).

A commercial pilot told The Star that these thefts happened quite frequently and were often orchestrated by syndicates.

“These thefts normally occur on Vietnam, Bangkok and China routes, both inbound and outbound,” he said.

“The spate or frequency of these thefts also increases during busy travel periods such as the holiday or festive seasons.”

According to the pilot, the thieves would operate as a team of several individuals, depending on the flight and size of the aircraft.

He said catching them in the act could be difficult, as they would have a game plan.

“First, they would be travelling as separate individuals,” he said.

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“They would also scout potential victims at the boarding gate prior to the flight.”

The crime would normally be perpetrated when the plane was at cruising altitude and once the cabin lights were dimmed for sleeping.

One of the individuals would attempt to retrieve their bag from the overhead compartment and in the process rummage through the belongings of the targeted victim.

Upon making off with the valuables, the person would pass the stolen items to their accomplice at drop-off points such as the aircraft lavatory.

“Because of this, it is difficult to apprehend these criminals,” said the pilot.

“If caught red-handed, they would simply admit that they had mistakenly taken the wrong bag and apologise. If they suspected that the crew had found out that a theft had taken place, they would toss the item away, making it look like the victim had misplaced it.

“In the event that a theft had been confirmed and the suspects were apprehended, the pilot would transmit a message through ACARS (Aircraft Communications Addressing and Reporting System) to the ground station for a security team to investigate and apprehend the suspects.”

For those who have fallen victim to these thefts, the airlines are not considered responsible for the missing valuables or personal belongings.

Those who had travel insurance would also have to provide a police report and a detailed account from the airline to prove and corroborate that the item(s) were indeed stolen during the flight, said an insurance expert.

“Insurers will require solid proof to accept a claim, failing which it will be construed that the loss of the items is due to negligence,” he added.

“If the claim is accepted, the settlement or quantum for the lost items will be based on the policy and coverage.”

Some airlines have already begun taking steps to limit the incidence of in-flight thefts.

This includes making frequent announcements to remind passengers to be mindful of their personal belongings and not to change seats during the flight.

On some flights, cabin lights will be dimmed instead of being turned off to reduce opportunities for theft.

If there are suspected individuals identified by the security team on the ground, a memo will be issued to the crew.

The ground staff will also be instructed to assign these individuals to window seats instead of the aisle seat to restrict their movement.

If there are suspicions that these criminals are on board, the cabin crew will also be instructed to be alert and step up patrols during the flight.

Related stories:

267 inflight missing item reports lodged at KLIA since 2022

Flight theft: Reports of missing items, including cash, credit cards, and mobile phones, have surged on flights at KLIA say the police.

Man jailed for stealing S$120k from passenger in one of the worst theft cases on flight

Flights to Hong Kong see thefts nearly double from 2023

Court fines two Chinese businessmen for stealing money from airline passengers

Related posts:

Be a smart tourist

Monday, July 3, 2023

KLIA, a corruption gateway?

 -NSTP file pic, for illustration purpose only.

'Entry fee' claim sparks probe



MACC to probe Tiong's allegation of corruption at KLIA

 MACC chief commissioner Azam Baki responds to a claim by tourism, arts and culture minister Tiong King Sing of alleged corruption involving ...
 
If Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing is right, something is very rotten with the Immigration officers at the Kuala Lumpur International Airport

Tiong said he was there to attend to a complaint lodged by a Chinese tourist that some Immigration officers were allegedly demanding money to either free tourists from detention or to get them through a special lane into Malaysia.

It is not clear if the Chinese tourist was asked to pay any money, but she is said to have been fed only once in the 15 hours she was detained. If this is true, it is an abuse of power that must not be tolerated. Even a prisoner gets fed at regular intervals.

These are tourists who will take these unpleasant stories home to be told and retold about Malaysia, which is "cruel" to foreigners. 


Somewhere in the ugly narratives will be lodged the tale of Malaysia being a land where money can buy almost anything. And it starts at Malaysia's main gateway, the KLIA.

Here is the scale of graft fees, not printed in any permanent form, of course, but to be passed from one tourist to another. An oral tradition of sorts to keep the greedy officers fed. Anything from up to RM3,000 to RM15,000.

If a tourist wants to get out of detention, the "fee" is up to RM3,000. If a speedy passage is needed, the tourist needs to cough up RM15,000, RM3,000 for a "special lane" and RM12,000 for visa-processing costs.

It appears that Tiong was armed for the surprise visit. He brought along his team of integrity officers, whose purpose is not clear. He may have done better by going there with the director-general of the Immigration Department.

A slip he may regret, now that he is being accused of demanding the release of the Chinese tourist, an accusation he is denying vehemently. This is a developing story, of which the nation will hear more.

Be that as it may, corruption among some Immigration officers is regularly featured in the media. Occasionally, Parliament gets to hear about the misconducts or crimes committed by Immigration officers at the gateways to Malaysia.

On June 21, the Dewan Negara, the upper house of Parliament, was told that 136 Immigration officers were found guilty between 2020 and last year: 112 cases were for misconduct and 24 were for convictions by court.

Not a number to be proudly paraded given that it is just to do with the processing of foreigners' entry into the country. Add them all, and it will be a national embarrassment.

How these wayward officers manage to get appointed, or worse, stay in service until they are caught is a question the D-G of the Immigration Department must answer.

The chief secretary to the government may have to revisit the selection, retention and reward systems of public offices to weed out the corrupt and corruptible.

There should be no place for them in public service, not just the Immigration Department.

Tiong has a colourful phrase for the "forever" malaise at the Immigration Department: culture of corruption. Expect this phrase to have a prominent place in the report that Tiong has promised to submit to the Malaysian Anti-Corruption Commission. 

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